Privacy Policy

Privacy Policy

Posted: 30 March 2023 | Last Updated: 12 August 2023

This legal agreement is an electronic record under the Information Technology Act, 2000 and rules made thereunder. This electronic record does not require physical or digital signatures.

This Privacy Policy is published in accordance with Rule 3(1) of the Information Technology (Intermediary Guidelines) Rules, 2011 and Rule 4 of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, as amended.

This Application is owned and operated by M/s Taxiwale.com, operating under the brand name “Taxiwale Partners”.

This Privacy Policy applies to the application “Taxiwale Partners” and governs the collection, use, processing, and protection of your information.

This Privacy Policy complies with the General Data Protection Regulation (GDPR) effective from May 25, 2018. If you do not agree with this policy, please do not use the Application. For queries, contact taxiwale@gmail.com.

1. Information We Collect

We may collect the following personal and technical information:

  • Name, phone number, email address, postal code, address
  • Driver’s license, PAN card, Aadhaar card details
  • IP address, device ID, browser information, usage logs

2. Purpose of Data Collection

  • To provide requested services
  • To communicate service-related updates
  • To improve platform performance and user experience
  • To comply with legal obligations

3. Use of Information

Your information is used strictly to provide and improve services. We do not sell or trade personal data. Information may be shared only when legally required or to deliver services through authorized partners.

4. Cookies

We use cookies to enhance user experience, analyze traffic, and personalize content. You may disable cookies in your browser, but some features may not function properly.

Types of Cookies Used

  • Essential Cookies – Required for core functionality
  • Analytics Cookies – Improve performance
  • Functionality Cookies – Remember preferences
  • Targeting Cookies – Relevant advertising

5. Google Analytics

We use Google Analytics to understand usage patterns. Data collected is anonymized and used solely for analytics and improvement purposes.

6. External Links

Our Application may contain links to third-party sites. We are not responsible for their privacy practices and recommend reviewing their policies.

7. Your Rights

  • Access and review your data
  • Request correction or deletion
  • Withdraw consent
  • Object to processing
  • File a complaint with authorities

8. Confidentiality

All personal data is treated as confidential unless disclosure is required by law.

9. Data Security

We use industry-standard security measures. However, no system is 100% secure, and we cannot guarantee absolute protection.

10. Amendments

This Privacy Policy may be updated periodically. Continued use of the Application constitutes acceptance of the updated policy.

11. Consent Withdrawal & Data Requests

To withdraw consent, request data download, or deletion, contact app.taxiwale@gmail.com.

12. Contact Us

For any questions regarding this Privacy Policy, email us at app.taxiwale@gmail.com.